Microsoft Outlook XP/2000/98

 

Go to Tools | Accounts

Click on Add | Mail

In Display Name, type whatever you want other people to see as your name. Click "Next"

E-mail address: Type the email address you would like to send email from: whatever@[yourdomain].com Click "Next"

My incoming mail server is a "POP3".

Be sure that My incoming mail server is a is set to mail.mydomainname.com.

  1. The Incoming mail (POP3) server field should read mail.mydomainname.com
  2. The Outgoing mail (SMTP) server field should read mail.mydomainname.com or what your ISP provided you. 
       **See below Using SMTP Server for more information**
  3. Make sure your complete Email address (username@mydomainname.com. ) is entered in the Account Name field .
  4. re-enter your email account password (which is cAsE sEnSiTiVe). When entered, the password is displayed as a series of asterisks (****), and you can set Outlook to remember your password if you don't want to type it in every time you check for new messages)
  5. Ensure the Log On Using Secure Password Authentication box is not checked.
  6. Outgoing Mail(SMTP) server: mail.[yourdomain].com or what your ISP provided you. 
       **See below Using SMTP Server for more information**

Click Next

POP account name: [username], Password: [passwd] Click "Next".

Please note that if you have a NT Webhosting package, your email account should be [yourdomain]/[your email address]

For example, if the email address is support@zid.com then your account name should be: zid.com/support. For linux plans your user account name should be just your email address. support.

Click next.

Example: Default pop account yourdomain@yourdomain.com -
   Account name: yourdomain (without .com .net etc.)
   Password: Password in your ZiD.com Welcome Email or the one set in the Linux control panel.

Choose your connection type depending on your connection method. If using AOL, choose "Connect through phone line" option. If using DSL or Cable select LAN. Click Next.

Click "Finish"


Using SMTP Server-Troubleshooting:

Per dialup session, you would need to be authenticated to use the SMTP(Outgoing Mail) server. This is to prevent spammers from gaining access to your SMTP server. Here is how you can be authenticated:

1) Get connected to the Internet
2) Start your email software.
3) Make sure there is no outgoing mail in your outbox.
4) Log into the POP server to check your email
5) Now you are authenticated and you should be able to send and receive email w/o any problems. As long as you don't quit the program and stay connected to the net, you wouldn't need to be authenticated anymore.

If your SMTP access is denied after trying the steps above, you would need to contact your ISP. It is likely that they are not allowing relay to outside SMTP server. More and more ISP's are implementing this feature to prevent spamming. Known ISPs in blocking outside SMTP include Sympatico, Rogers, Videotron, and MSN

There is a very easy workaround to this. All you have to do is use your ISP's SMTP server. This does not affect how your email address appears on your outgoing emails. When recipients of your message hit the reply button, they will see your email address at your domain name.

Here is a list of popular ISPs and there SMTP server.

relais.videotron.ca, smtp.symaptico.ca, smtp.msn.com

Please note that these server may change and are general. We recommend that you contact your ISP to get your specific configuration.

 


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