Open Outlook Express
Click on the Tools menu
Then click on the accounts menu

Click the ADD button then scroll to Mail

Type The Name you would like to display then click next.

Specify I already have an e-mail address
Enter the e-mail address then click next

Incoming Mail (POP3 or IMAP) server: mail.[yourdomain].com

Be sure that My incoming mail server is a is set to mail.[yourdomain].com.

1. The Incoming mail (POP3) server field should read mail.[yourdomain].com
2. The Outgoing mail (SMTP) server field should read mail.[yourdomain].com or what your ISP provided you. 
      **See below Using SMTP Server for more information**
3. Make sure your complete Email address (username@mydomainname.com. ) is entered in the Account Name field .
4. re-enter your email account password (which is cAsE sEnSiTiVe). When entered, the password is displayed as a series of asterisks (****), and you can set Outlook to remember your password if you don't want to type it in every time you check for new messages)
5. Ensure the Log On Using Secure Password Authentication box is not checked.
6. Outgoing Mail(SMTP) server: mail.[yourdomain].com or what your ISP provided you. 
      **See below Using SMTP Server for more information**

Outgoing Mail(SMTP) server: mail.[yourdomain].com or what your ISP provided you. 
   **See below Using SMTP Server for more information**

. Then click next.

Enter Username and Password and check remember password.

Please note that if you have a NT Webhosting package, your email account should be [yourdomain]/[your email address] eg if the email address is support@zid.com then your account name should be: zid.com/support.

For linux plans your user account name should be just your email address. eg support.

Click next.

Click finish and you account is ready to be used.

Using SMTP Server-Troubleshooting:

Per dialup session, you would need to be authenticated to use the SMTP(Outgoing Mail) server. This is to prevent spammers from gaining access to your SMTP server. Here is how you can be authenticated:

1) Get connected to the Internet
2) Start your email software.
3) Make sure there is no outgoing mail in your outbox.
4) Log into the POP server to check your email
5) Now you are authenticated and you should be able to send and receive email w/o any problems. As long as you don't quit the program and stay connected to the net, you wouldn't need to be authenticated anymore.

If your SMTP access is denied after trying the steps above, you would need to contact your ISP. It is likely that they are not allowing relay to outside SMTP server. More and more ISP's are implementing this feature to prevent spamming. Known ISPs in blocking outside SMTP include Sympatico, Rogers, Videotron, and MSN

There is a very easy workaround to this. All you have to do is use your ISP's SMTP server. This does not affect how your email address appears on your outgoing emails. When recipients of your message hit the reply button, they will see your email address at your domain name.

Here is a list of popular ISPs and there SMTP server.

relais.videotron.ca, smtp.symaptico.ca, smtp.msn.com

Please note that these server may change and are general. We recommend that you contact your ISP to get your specific configuration.